BIT Crystal will be closed from October 16 - October 30. We will resume shipping orders upon our return. Thank you!

Contact Us

Bridge International Trading (Trade Mark: BIT Crystal)
3104 Waterville Place
Charleston, SC 29414
Phone: 843-709-0948
Fax: 866-750-2989

To Individual Customers (Return Policy):

As the manufacturer, it is our responsibility to ensure the pristine quality of our crystal product(s) before sending them off to our customers.

If for any reason you find this quality less than satisfactory due to a manufacturer defect, please notify us within ten (10) business days upon receiving the package to return it for an exchange, or full refund of the purchase price and shipping cost (standard/ground package only).

If for any reason you are unhappy with your purchase, you may return it within ten (10) business days upon receiving the package for an exchange, or full of the purchase price, excluding shipping cost.

No refund will be issued to damaged products after having left our merchandise warehouse in pristine condition.

To Wholesale Customers:

If you are interesting in carrying our crystal line in your retail store, please submit following information to via fax or e-mail:
Billing/Shipping address
Name and title of contact person
Phone/Fax numbers
Copy of State (or local) retail license

**wholesale price is 50% of listed prices. A minimum order of $300 is required on all initial orders from new customers